Everyone Loves a Choice

CallQX is an innovative, cloud-based IVR solution that creates customized, best-in-class customer experiences for callers placed in queue.

How It Works

Connects to Your IVR

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CallQX seamlessly integrates with your call center to offer music personalization with no hassle or major changes.

Dynamic Content

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CallQX ensures your callers have the best listening experience possible, referencing back-end data for personalized content.

The Caller Takes Control


Listen, skip, or get more info. Enhanced controls mean happier customers, better retention, and increased loyalty.


Customer-Driven Experiences

CallQX appeals to a broad customer base with music people  love. Using content from today’s top genres and artists, we provide your callers with a quality experience they will actually enjoy.


Content Curated for Your Company

Not only do we create an experience that reflects your focus on the importance of customer service, but we can also create curated selections of music that fit and reflect your unique brand image.