Everyone Loves a Choice
CallQX is an innovative, cloud-based IVR solution that creates customized, best-in-class customer experiences for callers placed in queue.
How It Works
Connects to Your IVR
CallQX seamlessly integrates with your call center to offer music personalization with no hassle or major changes.
CallQX ensures your callers have the best listening experience possible, referencing back-end data for personalized content.
The Caller Takes Control
Listen, skip, or get more info. Enhanced controls mean happier customers, better retention, and increased loyalty.
CallQX appeals to a broad customer base with music people love. Using content from today’s top genres and artists, we provide your callers with a quality experience they will actually enjoy.
Content Curated for Your Company
Not only do we create an experience that reflects your focus on the importance of customer service, but we can also create curated selections of music that fit and reflect your unique brand image.