Give Your Callers Control of the In-Queue Experience

For IVR

For PBX

Revolutionize Your Contact Center. Empower Your Customers.

Callers Choose Their Music

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Callers pick their preferred music genre in-queue. You curate your genre choices and playlists with great artists and fully-licensed songs.

Serve Targeted Messaging

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Interacting with your CRM backend, serve relevant and targeted in-queue messages that engage your caller audience.

Get Data and Adjust as Needed

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With an intuitive dashboard and comprehensive metrics, know which songs and messages are resonating with callers. Tweak as necessary.

See What We're All About

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No More Elevator Music!

Callers can now select their preferred genre, skip songs,
request information, and switch to silence at any time.

The In-Queue Solution That Customer-Focused Brands Trust

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Compatible with the Largest IVR Platforms

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Avaya
Cisco
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Good vs. Bad In-Queue Experiences

Try Our Demo Line!

Sample the CallQX in-queue experience just like a regular caller! Choose a music genre and hear how targeted in-queue messaging could work for company like yours! Give it a try and let us know what you think!

 770.752.2925

Contact Us Today!

For more information about CallQX, or to schedule a short, personalized Web demo, please complete the form or call us today.

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